Saturday, December 08, 2007


Today I received the reply to my complaint about the recent treatment that I received recently. While I would rather have not had the bad experience, I am delighted to say that my complaint has been upheld.

Now, I have to admit that I am so tempted to scan the letter and print it here.....however, that would not be appropriate, so I shall refrain except to say that I hope both staff members concerned have enjoyed 'reflecting at length with their line managers'.

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Blogger DaviMack said...

I'm glad that you believe them, India.

1:28 pm  
Blogger Roobeedoo said...


2:51 pm  

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